Our vast resources in the UAE can collect and deliver your parcel on the same day with in the UAE, given the proper amount of time. (applies to morning pick ups only)

Delivery services throughout GCC and ME. We can facilitate such time bound services. The network that we are a part of provides us the capability to collect your parcel from anywhere in the GCC and ME and deliver it to the destination of your choice in a very short span of time.

We also provide pick up and delivery service for heavier parcels and bulky items including pallets and full trailer loads comparatively cheaper than the other established and leading courier companies.

We are proud to have the infrastructure that can meet our client's requirements.

Time is Gold, we offer our customer time sensitive delivery service called "Overnight service" across the world. Our regional and international partners, each one, experienced in logistics and distribution, provide total coverage for the time sensitive delivery.

We also arrange all customs related documents for heavy and bulky shipments. We make sure all your documents are in order according to the customs before your shipment is dispatched

We undertake following documentation and transaction

Entry procedure

Exit Procedure

Admissibility requirements for your shipment

Classification

Valuation

Duties payment

Applicable tax and fees

Customs declaration

Additional documentation that we can arrange through ourbusiness partners are as follows.

Certificate of origin

Bill of lading for shipping line

Air waybill

Master air waybill

Inland bill of lading

House bill of lading

Ocean bill of lading

Carrier certificate/Release order

Carnet (Custom document allowing temporary entry of shipment without any tax or duties. E.g... goods meant for exhibition)

Consularisation of documents.

We have state of the art centralized and well equipped warehouses supported by small sortation warehouses. Each sortation warehouse is equipped to operate 24 hours seven days a week. Its strategic location, operational capacity and qualified staff enables us to maximize the management of your supplies/parcels.

Services provided under warehousing are as follows:

Storage

Consolidation

Break down of pallets

Repacking

Labeling

Documentation

We have an organized network of pickup service throughout the UAE. With light vans, heavy trucks & bikes in service through our business partners, we can reach you any time wherever you are. Just a phone call and one of our Customer Support will be there to attend to your courier needs.

We have EXPERIENCED staffs, our AVAILABILITY, FLEXIBILITY to fir to your courier needs, INSURANCE liability coverage, and our RELIABILITY to deliver what we promised.

Small to Medium Companies get equal level of rates/discounts depends on your companies courier activity. - we provide you with exact quotes that is reasonably economical.

There is no hidden fees, Up charges, Set up fees nor minimum charges, nothing to purchase such as accounts etc.

a. determine your logistic goals and activity. Equipped with a clear understanding of your company's overall corporate goals and objectives, you should start by considering your overall supply chain, or logistics strategy.

In particular, what goals do you want to achieve?

b. Decide How Courier Services Will Fit Into Your Overall Supply Chain Strategy Once you understand your overall supply chain goals, you can then begin to formulate how courier and logistics services will support your success.

Courier services are best suited to situations where:

Speed Of Delivery Is Important

Average Order Size Is Small

Average Value Of Order Is (Relatively) High

Information Requirements Are High

Door To Door Delivery Is Required

Risk Associated With Non Delivery Is High

Docking Facilities/Equipment For Large Vehicles Are Not Available

Creating A Premium Image Is Important

Speed Of Delivery Is Important

c. Identify Your Specific Courier Needs

Before contacting any actual courier companies, it is best to formulate a clear understanding in your own mind of what specific capabilities you require from the suppliers you will use. These are also sometimes referred to as Key Buying Criteria.

Examples of typical criteria used include:

Delivery Reliability

Geographic Coverage

Features Of Service

Delivery Speed

Range Of Services

Competitive Price

Tracking/Shipment Visibility

Flexibility

Package Handling Care

Value Added Service Options

d. Identify Possible Companies

As an example, did you know that if you deal with a courier company that doesn't have a viable workers compensation insurance program in place and an employee of that company (perhaps, a driver) is injured while making a delivery to your location that you (as the shipper) could be held liable for damages?

If you are expecting a delivery from Arman Express you can track your parcel/s online once you have a consignment number or Customer reference number from us.

Please note our next day deliveries are made any time between 07:30 and 17:30, unfortunately we are unable to provide more specific ETA's.

Each collection booked withus is given a number for identification purposes and we call this the Consignment number. Your supplier will also allocate a reference number to your parcel/s and this is known as the Customer reference number or you can also use your Air Way BIll no. to track items on our website.

We receive the delivery address from our Customers. If you wish to change the delivery address then you will need to contact your Arman Express to see if this is possible. If we agree and is reasonable to change the delivery address then we will act accordingly.

A Saturday delivery service must be specified by the sender. If you would like to arrange a Saturday delivery, please contact us.

If we attempt delivery on a day that you are not available we will automatically try again the next working day (excluding Fridays). If you wish to receive your delivery on a different day please call us on the telephone number, see contacts page for details.

If we are unsuccessful on the first attempt then we will automatically try again on the next working day (excluding Fridays). If you wish to receive your delivery on a different day please call us.

If we have attempted to deliver your parcel(s) on two separate occasions then it will be necessary for you to collect your parcel/s from our Office, check contacts page.

Arman Express will not accept under any circumstances the following commodities for transport by courier.

Ammunition

Animals

Antiques or Fine works of art

Asbestos

Batteries

Bullion

Currency

Firearms

Furs

Hazardous and Combustible materials as IATA's DG Regulations

Human remains or Ashes

Jewellery, Precious metals and Stones

Narcotics

Pornography

Arman Express may accept the following commodities for transport through courier mode under certain terms and conditions.

Alcoholic beverages

Animal products

Expensive electronic items (Example: Cameras, Mobile phones, Personal computers, Digital Diaries, Organizers, etc.)

Foodstuff (including substances used in the preparation of food or drink)

Fragile items

Fresh flowers

Industrial diamonds

Ivory

Liquids

Medicines and Medical samples (including blood, urine and tissue)

Negotiable instruments

Perfumes (Quantity not to exceed 30ml per consignment) - Perishable items

Pharmaceutical products

Plants and Plant products (cotton, seeds, tobacco)

Wrist Watches

if you have your Air way bill number or reference number you can check on our website, any other than that you can contact us at our details on our contact page.

If we are unsuccessful on the first attempt then we will automatically try again on the next working day (excluding Fridays). If you wish to receive your delivery on a different day please call us.

If we have attempted to deliver your parcel(s) on two separate occasions then it will be necessary for you to collect your parcel/s from our Office, check contacts page.

Yes you can arrange to collect your parcel/s from our local office. For more information and to find the location of your local office at the contact page.

If you are collecting your parcel/s from our local office please bring two of the items from the list below:

Recent utility bill

Driving Licence

Passport

ID or any valid Identification.

Wherever possible please bring at least one form of photo ID.

If it is the first delivery attempt our driver will automatically try and redeliver the next working day (excluding Fridays). If this is the second card you have received then it will be necessary for you to collect your parcel/s from our local office. For more information and to find the location of our local offices..

If we are unsuccessful on the first attempt then we will automatically try again on the next working day (excluding Fridays). If you wish to receive your delivery on a different day please call us.

If we have attempted to deliver your parcel(s) on two separate occasions then it will be necessary for you to collect your parcel/s from our Office, check contacts page.

If it is the first delivery attempt our driver will automatically try and redeliver the next working day (excluding Fridays). If this is the second card you have received then it will be necessary for you to collect your parcel/s from our local office. For more information and to find the location of our local offices..

Recent utility bill

Driving Licence

Passport

Bank Statement

Emirates ID. or any other kind of valid Identification.

Please check the contacts page.

We keep all parcel/s for 5 working days after attempting delivery before returning the goods to sender.

Please contact us and provide them with the details of the missing items, then we will deicide the next course of action.

Please contact us and provide them with details of the damage. then we will deicide the next course of action.

Please call us or email us using our details in the contacts page.

if you are interested you can contact one of our sales person or our office. check the contacts page for details.

we can provide any size for your parcel/s.

check this page.

Yes, we have. please check the Prohibited and Restricted FAQs for details.

Yes, they are.

You will receive a call from our CSR or you can track it on our website.

We provide on line tools to assist you with reporting. Please request this functionality through our Accounts.

You can email us or call us, check contacts page.